Place an order by phone

If you live in the United States or Canada and would like to place an order by phone, please read the following instructions:

First, please have ready the following information:

• The products that you would like
• Your name
• Your shipping address
• Your telephone number
• Your e-mail address
• Credit card number - we accept Visa, Mastercard, Discover, and American Express
• Date of expiry
• 3-digit security number on the back of your card

Second, call our toll-free number - 415-578-4628 - and leave the details listed above on our confidential voice answering system. We check our confidential voice answering system multiple times a day, so your order will be processed within 1 business day.

Once your order is processed on our end, you will receive an e-mail receipt confirming that your order has been placed.

Please note: we use a confidential voice answering system for telephone orders rather than take orders live at our office in order to keep our prices as deeply discounted as possible.

Unfortunately, we cannot respond to messages that are missing any of the information outlined above.

All other messages and inquiries should be submitted via e-mail through our contact form.

Thank you,

Ben & Margaret Kim