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Skilled at Dialogue

Posted by Dr. Ben Kim on Jan 18, 2011

People who are skilled at dialogue do their best to make it safe for everyone to add their meaning to the shared pool - even ideas that at first glance appear controversial, wrong, or at odds with their own beliefs.

- Crucial Conversations: Tools for Talking When Stakes are High

 
 

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Notes

After 21 years, we made the difficult decision to bring our catalogue to a close. To stay connected with Dr. Kim's writings, please feel free to subscribe for free here: Dr. Ben Kim on Substack. Sending best wishes and thanks to all.